Shoplet Reviews

Shoplet.com is known for offering deeply discounted prices on office supplies due to their ability to negotiate volume purchasing agreements with distributors. This is made possible by their large customer base and high website traffic. They also provide free shipping on orders over $50, and have a price match guarantee to ensure customers receive the best possible deal. Additionally, they offer a first-time buyer discount of 10%, although it's important to note that some customers have reported issues with receiving this discount. The platform aims to deliver cost savings and value through these discounts and services.

Shoplet.com is an online retailer specializing in office supplies, office furniture, products, and equipment. Popular products featured on the site include Avery Easy Peel Address Labels, Safco Metro Extended Height Chair, Pentel EnerGel RTX Liquid Gel Pen, Tatco Hazard Marking Aisle Tape, KleenGuard V30 Nemesis Safety Eyewear, Iceberg Rough 'N Ready Folding Chair, and Tylenol Extra Strength Caplets. Services such as free shipping on orders over $50 and a variety of featured brands are also highlighted. Customers can browse through sections like Custom Stamps, Flu Center, and Rebate Center for more specific needs. The site claims to offer low prices on over 1,000,000 products, aiming to cater to both business and home office requirements.

Shoplet.com offers a variety of payment methods to accommodate different customer needs. Customers can pay using major credit cards such as Visa, MasterCard, Discover, and American Express. The credit card is charged only when each item is shipped, and there is no surcharge. For those who prefer not to disclose their credit card number, PayPal is available as a secure payment option. Additionally, Shoplet.com accepts purchase orders from Fortune 1000 corporations, educational institutions, and government agencies with Net 30 days terms. Customers are advised to fax their purchase orders and any applicable reseller's or tax exempt certificates to avoid sales tax charges. The website provides a feature to save as quote during the checkout process, which can be used for generating a printable invoice for purchase orders..

Shoplet.com provides a 30-day money back guarantee for merchandise, with certain restrictions from either Shoplet.com or the manufacturer. A restocking fee may be charged for items ordered incorrectly or if the order is changed by the customer. Damaged merchandise must be reported within 30 business days, and defective items within the same time frame, with the original box required for return. Incorrect or missing items must be reported within 5 business days after delivery. Returns must be 100% intact, in the original packaging with the UPC or barcode clearly visible, and include all components, manuals, registration cards, software, cables, and accessories. Merchandise returned in non-restockable condition may not receive full credit. Returns require a Return Merchandise Authorization (RMA) number, issued by Customer Service, and this number must be written clearly on the outside of all returned packages. Packages returned without RMA numbers will be refused. Allow 15-25 business days for return processing and credit posting to the account. Shipping and handling charges will be deducted for returns due to customer error, and some items may require the customer to return them after receiving the RMA number and provided return address. Restocking fees are determined based on the condition of returned merchandise, original freight, and the cost of item pickup. Special order items, dated goods, and custom products are not returnable.

Regarding the shipping policy, Shoplet.com offers free shipping on most office and supplies orders over $50 to the 48 contiguous U.S. states. Additional shipping charges may apply for inside delivery, such as carrying heavy furniture upstairs, and for deliveries to Alaska, Hawaii, Puerto Rico, Virgin Islands, APO, and FPO addresses. Shipping options include Standard, Second Day Air, and Next Day Air, with delivery times ranging from 1 to 10 business days depending on the method chosen. Freight deliveries can take 3-10 business days to arrive, and the company ships from the warehouse nearest to the customer for expedited delivery. Some residential deliveries via freight may incur an additional freight fee decided by the freight company.

Shoplet.com extends several additional services to enhance customer experience. The Help Center is a resource for customers to find answers to frequently asked questions and receive assistance with various concerns. For convenience, there is an option to re-order frequently purchased items automatically, which simplifies the process of buying regular supplies. Customers can generate a price quote before making a purchase by adding products to their shopping cart and selecting "Save as Quote" during checkout. This feature is particularly useful for businesses planning their budgets. Shoplet.com also accommodates orders to APO/FPO addresses, using the United States Postal Service for shipping, although these orders do not qualify for free freight and will incur additional charges. The ordering information section provides detailed guidance on tracking orders, re-ordering items, and managing back orders, ensuring customers are well-informed about their purchasing options and the status of their orders.

Shoplet.com's return policy includes a 30-day money back guarantee for products, subject to certain conditions. Items must be returned 100% intact, in the original packaging with all components, manuals, and accessories included. A Return Merchandise Authorization (RMA) number, obtained from Customer Service, is required for all returns, and this number must be clearly marked on the outside of the package. Returns without an RMA number will be refused. Customers should report damaged or defective items within 30 business days, and incorrect or missing items within 5 business days of delivery. Restocking fees may apply, and shipping and handling charges are non-refundable for returns due to customer error. Special order items, dated goods, and custom products are generally not returnable. The return process may take 15-25 business days for the credit to be posted to the account.

Shoplet.com's shipping policy offers free shipping on most office and supplies orders over $50, shipping to the 48 contiguous U.S. states. However, free shipping is not available for Alaska, Hawaii, and APO/FPO orders. Additional charges may apply for inside delivery, such as carrying heavy furniture upstairs. Different shipping options are available, including Standard, Second Day Air, and Next Day Air. Delivery times range from 3 to 10 business days for standard shipping, while overnight and second day orders have shorter delivery times. Items marked as "Freight Delivery" cannot be shipped via UPS due to their weight or dimensions and will be shipped by a private freight company. These items may incur freight charges unless marked with the free shipping icon. If the customer is not available upon delivery, the freight carrier will attempt to contact the customer. If unreachable, the merchandise will be returned to the warehouse, and the customer will be responsible for all freight and/or storage fees from the freight carrier. Freight deliveries can take 3-10 business days to arrive, and Shoplet.com ships from the nearest warehouse to expedite delivery time. Some residential deliveries via freight may incur an additional freight fee decided by the freight company..